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Securing Your Account

This article outlines the security features built into ProPlaintiff.ai and the steps you can take to protect your account.

Updated over 3 months ago

Keeping your account secure is critical to protecting sensitive data and preventing unauthorized access. ProPlaintiff.ai offers multiple tools to help strengthen your account security.

Where to Find Security Settings

  1. Click your profile icon.

  2. Select Settings.

  3. Go to the User tab.

  4. Click Security.

Change Password

In the Security tab, you can:

  • Update your password at any time.

  • Use the built-in strong password generator to create secure, hard-to-guess credentials.

💡 Tip: Store your credentials in a trusted password manager and avoid reusing passwords across platforms.


Two-Factor Authentication (2FA)

We strongly recommend enabling 2FA for an added layer of protection.

Authenticator App

  • Use apps like Google Authenticator, Authy, or Microsoft Authenticator.

  • Generates time-based codes for login.

  • Most secure option and works offline.

⚠️ You only need one 2FA method enabled, but enabling multiple methods increases reliability.


Best Practices for Account Security

  • Use a unique, complex password for your ProPlaintiff.ai account

  • Enable at least one 2FA method

  • Never share your login credentials

  • Regularly review your System Logs (under the Organization tab) if you’re an admin, to trace any unexpected activity


If You Suspect a Breach

Your data security is our top priority. If you believe your account has been compromised or experience issues with authentication, contact ProPlaintiff.ai Support via chat or email immediately!


Need Help?

👉 Check out our YouTube video - ProPlaintiff.ai V3 Tutorial Walkthrough

If you need additional assistance, please don’t hesitate to reach out to our support team via chat or email us at cx@proplaintiff.ai. We're here to help!

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