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Email

The Email feature in ProPlaintiff.ai lets you connect your Outlook account to manage communications within the platform. Compose, send, search, and organize emails while linking conversations to specific cases all in one centralized workspace.

Updated this week

Where to Find Email

From the left-hand Main Navigation panel:

  1. Click Email

  2. Select Connect Outlook

  3. Log in to your Outlook account to complete the connection

Once connected, your inbox will sync securely with ProPlaintiff.ai.


Connecting Your Outlook Account

When you first open the Email section, you will see a Connect Outlook button.

  • Click Connect Outlook

  • Sign in using your Microsoft/Outlook credentials

  • Grant the requested permissions

Your email data is securely synced and encrypted. You may disconnect your account at any time.

Currently, Outlook is the only supported email integration.


Composing Emails

To send a new message:

  1. Click Compose (top left)

  2. Enter the recipient, subject, and message

  3. Add attachments as needed

  4. Click Send

You can draft, edit, and manage emails just as you would in Outlook.


Managing Your Inbox

The left panel includes standard mail folders:

  • Inbox

  • Sent

  • Drafts

  • Archive

  • Spam

  • Trash

You can:

  • Open and reply to emails

  • Forward messages

  • Search for specific communications

  • Manage drafts

The interface functions similarly to Outlook while keeping your communications within your case management system.


Adding Your Email Signature

To add or edit your signature:

  1. Click Signature in the left panel

  2. Customize your signature using the formatting toolbar

  3. Click Save

Your saved signature will automatically appear when composing new emails.

You can format text, add links, and include images as needed.


Searching Emails

You have two ways to search:

1. Keyword Search

Use the Search emails bar at the top of the screen to search by:

  • Sender

  • Subject

  • Keywords

  • Content

This functions similarly to Outlook’s search feature.


2. Search by Case

To view emails related to a specific case:

  1. Click the Select a Case dropdown

  2. Search for and select the appropriate case

ProPlaintiff.ai will intelligently surface emails it believes are relevant to that case.

This allows you to quickly review communications connected to a matter without manually filtering your inbox.


Why Use Email Inside ProPlaintiff.ai?

By managing email within ProPlaintiff.ai, you can:

  • Keep case communications centralized

  • Reduce context switching between platforms

  • Quickly reference emails while drafting documents

  • Stay organized across multiple cases

The Email feature integrates seamlessly into your workflow, keeping client communication and case management aligned in one place.

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