How to Use ProPlaintiff Full Walkthrough

Welcome to ProPlaintiff, an AI-powered case management and document drafting platform designed specifically for personal injury attorneys. This tutorial introduces you to its core tools, from interacting with the AI paralegal, TIFF, to drafting your first demand letter. On the left side of the interface, you’ll find the main navigation menu, which is organized into several key sections. At the top, you can select the case you’re working on using a dropdown menu and track billable hours with the built-in time tracker, which automatically logs entries into the case’s financial ledger.

A central feature of the platform is the AI paralegal, TIFF, which acts as your assistant for legal research, drafting, and case support. Through a simple chat interface, TIFF can pull insights from case files, assign tasks, add calendar events, and generate documents on demand—all from a single prompt. The cases section allows you to manage all active and archived matters, create new cases, monitor progress, and access everything tied to a specific file.

The templates feature helps standardize document drafting across your firm by using customizable prompts, dynamic fields, and signatures powered by agentic AI. You can even convert existing documents into reusable templates using the template mirroring feature. The calendar keeps all case-related deadlines and events in one place, allowing you to assign tasks, attach files, create recurring events, and even integrate with external calendars like Outlook. TIFF can also assist with identifying urgent tasks and organizing schedules using @mentions.

ProPlaintiff also includes a fully integrated email system, enabling you to compose messages, search case-specific communications, and manage correspondence without leaving the platform. The contacts section provides a centralized directory of everyone with your cases, including clients, opposing counsel, and medical providers.

Within each case, you’ll find a dedicated workspace that includes the case overview, case files, demand letters, and medical chronology. The overview dashboard gives you a snapshot of case progress, while threads store all past conversations with TIFF, allowing you to resume work at any time. You can organize these conversations into folders for better structure, such as separating research from client communications.

Additional tools include a quick access menu for toggling dark mode, accessing support resources, or inviting team members, and a settings panel where you can manage your organization, update information, configure defaults, review subscriptions, and connect third-party apps. Altogether, ProPlaintiff provides a comprehensive, streamlined environment for managing cases and legal workflows.