From this section, organization owners and administrators can review plan details, manage payment methods, download invoices, and update billing preferences.
Where to Find Subscription Settings
Click your profile icon in the top-right corner of the dashboard.
Select Settings.
Under the Organization group, click Subscription.
Only organization owners and administrators have access to the Subscription page.
Current Plan
The Current Plan section displays:
Your plan name
Status (Active or Canceled)
Subscription amount
Next billing date
Subscription pricing is customized to your organization and reflects the terms agreed upon in your term sheet.
Seat Based Pricing
Your subscription includes a per user per month rate that is billed annually, unless otherwise specified in your agreement.
If you add additional users, you will be charged according to the per user rate outlined in your term sheet.
Adding Additional Seats
If your firm requires additional seats, the process depends on your account type:
Current Users
To add seats:
Go to Settings
Select the Team tab
Click Invite Members
You will be billed according to your agreed per user per month rate, billed annually.
Providing individual accounts for each team member ensures proper access control and security compliance.
Legacy Users
If you are on a legacy plan and require additional seats, you will be prompted to schedule a demo with our sales team to discuss available options.
To begin this process, contact our team at:
Change Plan
If your organization needs to modify its subscription structure, select Change Plan.
Because subscriptions are customized, plan adjustments may require coordination with our sales team.
Contact: sales@proplaintiff.ai
Cancel Subscription
Selecting Cancel Subscription allows you to schedule cancellation.
Unless otherwise noted in your agreement:
Cancellation takes effect at the end of your current billing cycle
Access remains active through the end of the paid term
For questions regarding cancellation timing, contact our support or sales team.
Payment Methods
Under Payment Methods, you can:
View saved payment methods
Add a new payment method
Set a default payment method
Remove outdated cards
To update payment information, click Add Payment Method.
Billing History
The Billing History section allows you to:
View past invoices
Download invoices
Review payment status
Each invoice can be opened or downloaded for accounting and record keeping purposes.
When Changes Take Effect
Subscription updates may take effect:
Immediately (for certain upgrades or seat additions)
At the end of the billing cycle (depending on agreement terms)
If you are unsure how a change will impact your billing timeline, contact:
Need Help?
👉 Check out our YouTube video - ProPlaintiff.ai V3 Tutorial Walkthrough
If you need additional assistance, please don’t hesitate to reach out to our support team via chat or email us at cx@proplaintiff.ai. We're here to help!